This pin is awarded to team members that are "super stars" with our customers. They are fast,friendly, and genuinely take pride in every customer's experience. These team members exemplify the foundation of what makes Subway special.
Conditions:
• Employed for at least 60 consecutive days
• Must have great customer service skills and always have a positive/friendly attitude
• Sandwich Speed Time ≤ 80 seconds
• Store they work at has 30+ surveys for most recent two months
• Must have at least two surveys that mention them by name in most recent two months
This pin is awarded to team members that consistently bake beautiful bread to Subway's standards. They must have extensive knowledge of our bread baking process and are involved in training new employees on bread baking.
Conditions:
• Employed for at least 60 consecutive days
• A round of their baked bread must be graded by their Area Manager and/or Director of Operations
• Pass the Asseff Enterprises' Bread Baking Quiz
This pin is awarded to team members that offer quick and efficient service to our customers!
Conditions:
• Must have a sandwich speed time between 40.01- 50.00 seconds
• An area manager is required to verify the sandwich speed time
• Performance, visual appeal, and formula/presentation penalties will be strictly enforced
Bonus Reward: $10 Gift Card
This pin is awarded to the fastest team members in the company!
Conditions:
• Must have a sandwich speed time ≤ 40.00 seconds
• The Director of Operations is required to verify the sandwich speed time
• Performance, visual appeal, and formula/presentation penalties will be strictly enforced
Bonus Reward: $10 Gift Card and 25¢ raise
This pin is awarded to both store managers and team members that are outstanding and enthusiastic in upselling our customers. They use their friendly personalities to consistently upsell customers to deluxe and footlong pro sandwiches.
Conditions:
• Employed for at least 6 consecutive months
• Store managers receive this pin if they have 6 consecutive months of 10%+ in deluxe +footlong pro sales
• Team members receive this pin if they contribute (store manager's discretion) to their store's upsell achievement
Bonus Reward: $50 Gift Card for store managers, $10 Gift Card for team members
This pin is awarded to team members that are promoted to a Team Leader position at their store. They must be an example setter among their fellow co-workers along with taking on additional responsibility and tasks to assist their store manager in operating their stores effectively.
Conditions:
• Completed Sandwich Artistry 2.0 courses
• Sandwich Speed Time ≤ 120 seconds• Pass the Asseff Enterprises' Team Leader Quiz
Bonus Reward: 25-50¢ raise (decided by Area Manager)
This pin is awarded to our top performing store managers! They must be outstanding leaders that take great pride and ownership of their store. Store managers that receive this pin must have excellent operations, paperwork, and cost controls.
Conditions:
• Employed for at least one consecutive year
• Finish in the Top 5 at the end of the year in our annual manager competition
Bonus Reward: $50 Gift Card + work anniversary date is a paid holiday each year